Privacy Policy
Sawyer Solutions LLC
Effective Date: October 14, 2026
Website:
https://www.sawyersolution.com/
Contact Email:
service@sawyersolution.com
1. Introduction
Sawyer Solutions LLC ("Sawyer Solutions," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when visiting our website, requesting estimates, communicating with our business, or using our services.
This Privacy Policy explains how we collect, use, share, and protect your information.
2. Information We Collect
We may collect the following information when you contact us or request services:
- First and last name
- Phone number
- Email address
- Property or project address
- Requested services and project descriptions
- Appointment and scheduling details
- Communications with our business
- Information voluntarily submitted through website forms
We may also collect limited technical information, such as website usage data, browser information, IP addresses, and cookie-related data through technologies used on our website.
3. How We Use Your Information
We use customer information to:
- Respond to inquiries and estimate requests
- Schedule consultations and appointments
- Provide handyman, painting, kitchen remodeling, bathroom remodeling, and related services
- Communicate about estimates, appointments, and project progress
- Provide customer support
- Maintain business records
- Improve our services and customer experience
- Send service-related SMS messages when appropriate consent has been obtained
We do not use consent to receive service-related SMS messages as permission to send unrelated promotional messages.
4. SMS Text Messaging
Customers may voluntarily opt in to receive non-marketing SMS messages from Sawyer Solutions LLC.
These communications may include responses to service inquiries, appointment confirmations, scheduling reminders, estimate-related updates, and project notifications.
Message frequency varies. Message and data rates may apply.
You may opt out of SMS communications at any time by replying STOP. For assistance, reply HELP or contact service@sawyersolution.com.
SMS consent is optional and is not required to submit an estimate request or purchase services.
SMS opt-in consent and phone numbers collected for SMS communication purposes will not be shared with third parties or affiliates for their own marketing or promotional purposes.
5. Information Sharing
We may share information with trusted service providers when reasonably necessary to operate our business, process customer requests, manage appointments, or deliver contracted services.
These providers may include website hosting companies, customer relationship management platforms, communication providers, scheduling platforms, automation services, and contractors involved in providing requested services.
Service providers are expected to handle information appropriately and use it only for authorized business purposes.
We do not sell customer personal information.
6. Data Security
We use reasonable administrative and technical safeguards intended to protect personal information against unauthorized access, misuse, or disclosure.
However, no method of electronic storage or transmission is completely secure.
7. Cookies and Website Tracking
Our website may use cookies and similar tracking technologies to support website functionality, remember visitor preferences, understand website activity, and improve the user experience.
Cookies are small data files that websites may store on a visitor's device. Depending on the services enabled on our website, these technologies may collect information such as IP addresses, browser types, device information, pages visited, and interactions with website forms.
Third-party providers that support our website, analytics, customer communication systems, and business operations may also use cookies or similar technologies.
We use information obtained through these technologies for purposes such as:
- Maintaining website functionality and security
- Understanding how visitors interact with our website
- Improving website performance and usability
- Supporting customer inquiries and online form submissions
Visitors may manage or disable cookies through their browser settings. Disabling certain cookies may affect website functionality.
For questions about our website tracking practices, please contact service@sawyersolution.com.
8. Data Retention
We retain customer information for as long as reasonably necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes.
9. Your Privacy Choices
You may contact Sawyer Solutions LLC to request access to, correction of, or deletion of your personal information, subject to applicable legal and recordkeeping requirements.
You may also opt out of SMS communications by replying STOP.
You may manage cookies through your browser settings, subject to the functionality of the website and applicable technologies.
10. Third-Party Websites and Services
Our website may contain links to third-party websites, booking systems, or other service providers.
These third parties may maintain their own privacy practices. We encourage visitors to review their applicable policies.
11. Children's Privacy
Our website and services are not directed toward children under 13. We do not knowingly collect personal information from children under 13 through our website.
12. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our business operations, legal requirements, or information practices.
Updates will be posted on this page with a revised effective date.
13. Contact Us
For privacy-related questions, requests, or concerns, contact: